Synaptics TouchPad Scrolling Problem in Firefox Browser
I’m having problem with the touchpad on my notebook Compaq Presario V2000, it doesn’t functioning at all when I use Firefox browser. The touchpad also can’t do scrolling in Thunderbird email client. It seems the touchpad doesn’t work in Mozilla’s products.
I don’t know what the cause of this problem. The touchpad works well in Windows Explorer and other applications. For some time I didn’t mind about this problem as I didn’t use Firefox or Thunderbird as often as nowadays.
It start to give troublesome when I’m in public hotspot or at least when I only wants to use my notebook for a small fraction of time and I must take out my wireless mouse from my bag and plug it to my notebook and after finish using my notebook I must insert it back to its case and put it in my bag. I’m just too lazy to do that 
Any way.. because of my laziness, I search on Synaptics’ website for a new driver. I found a driver with newer version that I have currently, which is the factory default. The new version I downloaded is v8.3.4 dated 19 May 2006. With this new driver the touchpad can do scrolling on both Firefox and Thunderbird, so the problem is solved.
If you having problem with scrolling in Firefox or Thunderbird, try download the new driver for your touchpad.
Markus
April 27th, 2007 at 9:12 pm
I’ve actually done just what you suggested following a recommendation on another website, however the scroll button still doesn’t work in FireFox
April 28th, 2007 at 10:08 am
Hi Nerd,
I download the driver from this web page: http://www.synaptics.com/support/drive.cfm
what is your notebook brand and series? are you sure it’s using synaptics touchpad? some notebook didn’t use synaptics.
September 14th, 2007 at 8:48 pm
I have a HP pavilion with a synaptics scrollpad and the problem is that it works - intermittently. Sometimes I’ll lose it, and I have to open up the synaptics device settings, and “reboot” it (Device Settings, Settings, Virtual Scrolling, Scrolling Region, and just touch the scroll pad and make sure it “lights up green”). After that, it’s fine again.
But, I will dl the new driver and see how it goes…
November 8th, 2007 at 11:46 am
That fixed the same problem for me. Thanks. Synaptics website was horribly slow but it did work (it took about 3 min to load a page on my fast internet conection.)
August 22nd, 2008 at 4:56 pm
Krista
I have the same problem. The scrolling function works sometimes and then stops working for no apparent reason.
I downloaded the new driver to no avail. Did you find a solution?
December 27th, 2008 at 2:50 pm
My scrolling loses functionality in firefox when viewing online video at full screen. When I return to normal size it stops working. Pressing Ctrl Alt Del and bring up the task manager gets it working again. Any fix? I have the latest synaptic driver